Terms & conditions

ABOUT US

This web site is owned and operated by Petit Guili.

If you have any suggestions, comments or if you need to contact us, please email us.

Our Contact details

PETIT GUILI

14a Holmesdale Road, TN13 3XL Sevenoaks

Email: petitguili@gmail.com

VAT registration no. 986 1033 10

The use of this website is subject to the following Terms and Conditions and is conditional on your acceptance of these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use this Website.

ORDER

You will receive an email confirmation once your order has been received, and again when it has been dispatched.

Please ensure you give us a valid and frequently accessed email address. If you do not receive an email within 24 hours, please ensure you have checked your junk mail folder.

We are not permitted to ship some brands of nappy outside of the UK. ex We can’t ship Blueberry diapers to Portugal.

How do i pay?

We can accept payment via Paypal, you don’t have to have an account with Paypal to use your credit or debit card to make a purchase, or cheques (please contact us)

How long will delivery take?

if you order and pay by 1pm, we will normally post your order to you the same day.

Orders are dispatched everyday Monday to Friday.

On the rare occasion a parcel gets lost in transit, we will resend the item once it has been confirmed lost by the carrier.

POSTAGE

How much is postage?

Postage is FREE on all UK Orders.

Standard items are sent via Royal Mail Second Class Postage, and you should expect to receive your parcel in 2-5 working days.

Do you deliver to Europe?

We use Royal Mail Air and you should expect to receive your parcel in 5-7 working days.

- up to £50 – £3.95

- £50 – £80 – £7.95

- £80 – £100 – £9.95

- £100 + – £12.95

Please note that we cannot take responsibility for any lost or damaged parcels. However, we will retain the certificate of posting and assist you in any way we can to help you locate your parcel.

Rest Of World?

Please contact us on petitguili@gmail.com for a quotation for delivery to your country.

PRICES & TAX CHARGES

All prices are subject to change.

Most of our products are classified as Baby’s clothing.

Cloth nappies and goods exclusively for children’s use are zero rated for VAT.

VAT applies at 20% for all other products.

RETURNS POLICY

You have the right to cancel your order, for a full refund within 7 working days of your order.

We will usually issue a refund within 48 hours.

- You are however responsible for the cost and risk of loss or damage when returning the goods.

- We regret we cannot accept returns of toiletries.

- We regret that we cannot refund postage charges on returned purchases unless an item is faulty.

- We cannot exchange/refund goods purchased over 30 days before or which have been used, washed or damaged.

PRIVACY POLICY

When you register or order products on petitguili.com, you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

Petit Guili will not pass on or disclose any personal information collected at time of order or via email to any third party.

We will only use the information that we collect about your lawfully (in accordance with the data prtection act 1998)

COPYRIGHT

You are permitted to view copy and print from this website for your personal use only. We do not permit reproduction, adaption, or the use of this website incorporated/or linked in any other work without the written consent of Petit Guili.




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